Elborough Street Surgery

Home Contents Search Site Website Feedback Back
Next

Out of Hours

Home Opening Times Out of Hours The Doctors Self Help Appointments Repeat Prescriptions The Nurses Practice Charter Registration The Staff Services Noticeboard Map of Surgery

Out Of Hours               

Out of normal surgery hours the GPs operate an emergency service. This service is only for urgent medical problems that cannot wait until normal surgery hours to be treated.
 

bulletIf you require health information or advice call NHS DIRECT, a 24 hour nurse led advice line is available on

0845 4647 or www.nhsdirect.nhs.uk
 

NHS DIRECT

NHS Direct is a new 24-hour telephone help line. The helpline is led by nurses who can help reassure you and give you telephone advice and health information. Anyone can ring NHS Direct, at any time, for health advice.

If you feel that there is something wrong with you or someone you are calling about, a NHS Direct nurse will be able to help you and:
 

bulletTell you whether the symptoms can be managed safely at home and advise you on what to do to treat yourself or the person you are worried about.
 
bulletAdvise you if you do need to seek further help from a medical professional and direct you to the right service. The nurse will advise whether you need to contact your family doctor or go to your local hospital’s accident and emergency (casualty) department. In an emergency the nurse can also transfer you directly to the 999 service.

NHS Direct is staffed by experienced nurses who are specially trained to give advice over the phone. They will ask you a series of questions, which will help them decide how serious your problem is.

NHS Direct is part of the NHS and works alongside existing health services. It extends the role of the Health Service providing you with instant access to a qualified nurse who can advise you on the most efficient and effective way to manage your symptoms.

If you want to contact the surgery directly either to make an appointment, for a prescription or test, or just for their advice, you should still do so.



TREATMENT CENTRES
(Please note the centre will not treat children under 2 years of age)

The Minor Injuries Treatment Centre
Queen Mary’s Hospital, Roehampton Lane, SW15 5PN


For treatment of injuries sustained in the workplace, home or school.
7days a week, 7am – 11pm

If in doubt, call our ENP team for advice – 020 8355 3002

They deal with a wide range of problems including: wound stitching, bites, stings, superficial burns & scolds, emergency contraception, cuts, strains and sprains, removal of foreign bodies from eyes, ears & nose, cystitis.

If you feel your condition is more urgent please call the out of hours service on

0845 602 6292

PHARMACISTS

Pharmacists are qualified to give advice on common complaints, such as coughs, colds, flu, sore throats, aches and pains. They can also answer any questions about medicines and other issues, such as healthy eating and giving up smoking. You can talk to a pharmacist in confidence – even about the most personal of symptoms – and you do not need to make an appointment.

 

Home ] Opening Times ] [ Out of Hours ] The Doctors ] Self Help ] Appointments ] Repeat Prescriptions ] The Nurses ] Practice Charter ] Registration ] The Staff ] Services ] Noticeboard ] Map of Surgery ]
Last modified: May 17, 2004